SelectBlinds Review: Returns, FIT Protection, Warranty, and What the Tier Names Mean

Is SelectBlinds a safe place to buy custom blinds?

SelectBlinds is a direct-to-consumer window-coverings seller that runs its storefront on Shopify and fills its catalog from several manufacturers under its own product-family names. It is also this site's affiliate merchant, so this review reads it against SelectBlinds' own published pages rather than its banners: the returns, guarantees, terms, warranty, and measuring pages, plus a handful of product and collection pages, all read on September 15, 2026. Policy text is perishable; confirm the current wording before you order.

Three questions decide whether a made-to-size purchase is a calculated buy or a coin flip, and SelectBlinds answers all three in writing. The measuring guide is public, by product type, with the rounding rules spelled out. The factory takes the inside-mount deduction, and the cellular instructions say so in plain words. The remake policy is real: a free add-on called FIT Protection covers a customer measuring error with one remake per product, inside stated caps.

Two things keep it from a clean sweep. The first is pricing theater: a crossed-out "regular price" sits next to a sale price on nearly every product, and SelectBlinds' own terms admit the reference number may never have been a selling price. The second is that its policy pages disagree with each other on two points, one of them the change-of-mind remake discount. The category rule applies here as everywhere: custom blinds are made to your numbers and are generally not returnable, every seller applies its own deductions, and the seller's measuring page governs your order, not a general guide.

How does ordering from SelectBlinds work?

Samples first. Swatches are free and ship free. The terms say samples go out "by the next business day via standard ground (usually delivered in 3-5 business days)," with a $10.00 expedite. One inconsistency to flag: the terms cap a sample order at "fifteen (15) free samples at one time," while the sample picker on the product pages read "Choose up to 30 samples for free" the same day.

Configure the product. You enter width and height to the eighth of an inch, pick inside or outside mount, choose a lift (cordless is the base option on the cellular lines; cord loop, top-down/bottom-up, and motorized lifts are paid upgrades), then pick a warranty tier and add FIT Protection. The new-customer discount is applied in the cart on a first purchase; the current terms of SelectBlinds' new-customer offer change with the promotion calendar.

The 4-hour review window. For orders with standard production and standard shipping, SelectBlinds holds the order for a 4-hour review period before it goes to production. Changes inside that window go by email or phone; the terms state that "Changes to orders cannot be made after the expiration of the 4-hour review period." A "Bypass Review" button in the confirmation email forfeits the window, and orders with expedited shipping cannot be changed at all.

Production and shipping. Production time is stated per product, because the catalog comes from several makers. On the day of reading, the Cordless Light Filtering Cellular page said "Orders typically ship within 2-3 business days," the Premier Single Cellular page said 4-5 business days, and a Modern Textured light-filtering roller page said 5-7. Standard shipping is free to the continental United States.

What does SelectBlinds' measuring guide say, and who takes the deductions?

Measure width in three places and use the smallest; measure height in three places and use the largest. If a measurement lands on a sixteenth or a thirty-second, round the width down to the nearest eighth and the height up. Record width first, then height; a transposed pair is the most common way to order a shade that does not fit.

For an inside mount, the cellular page is explicit about who does the subtraction: "We will make all the necessary deductions based on the measurements you provide during checkout. Do not make your own deductions. Don't add to the width to make up for any deductions that we will take." The page then lists the deduction by collection; a quarter-inch off the headrail and three-eighths off the fabric is the most common pair, with a stated tolerance of plus or minus an eighth. Minimum mounting depth sits on each product's Specifications tab, and it is the constraint shallow-framed windows trip over.

For an outside mount, SelectBlinds builds to the number you enter with no changes. Its instructions call for at least two inches of overlap on each side of the opening, at least two inches added top and bottom, and a flat mounting surface of at least two and a half inches.

If this is your first custom order, walk through how to measure for blinds the first time and how to measure for cellular shades, then skim the common measuring mistakes. The Measure and Mount Fit Checker and the deduction rules explainer show what a factory deduction does to your opening.

What is SelectBlinds' FIT Protection measuring guarantee?

FIT Protection is SelectBlinds' named measuring guarantee, and its terms are specific enough to memorize.

• It is a free add-on, selected at checkout, and it "can be added to cover any custom window covering that you order from us."
• Claims must be submitted within 90 days of the original order's purchase date.
• The corrected size must be within 2 inches per side of what you ordered. A width-for-height transposition counts as a qualifying error inside that tolerance; a change beyond it "will be treated as a new order at customer cost."
• One remake per covered product, and four total remakes per household over the customer's lifetime.
• It is a remake, not a refund. The terms say "no cash refunds are available through FIT Protection: Measuring Guarantee." If the corrected size prices higher, you may be charged the difference.
• Shipping charges apply to FIT remakes, and expedited shipping is not available on a remake.
• Proof is required. Claims go by phone, with photos or video showing how the original does not fit.
• Exclusions: improper installation or mounting choice, products ordered outside the recommended sizes, bulk orders of 25 or more individual products, awnings, and any trade, business, or reseller account. Coverage is for the customer's personal residence only.

Blinds.com's SureFit allows one remake per item and four per household per lifetime inside 30 calendar days; SelectBlinds gives 90 days from purchase. The four-per-household lifetime ceiling is the same on both. The rest of that head-to-head is in SelectBlinds vs Blinds.com.

Does SelectBlinds accept returns?

Not in the sense most shoppers mean. The returns page says it in one sentence: "because all of our blinds and shades are custom made, we cannot offer a refund or exchange (remake) unless a product is defective." If there is a defect in materials or workmanship, or the product was made to the wrong size through a factory error, SelectBlinds will repair or replace the same product in the same size at no cost for up to 90 days from purchase, shipping included. A measuring error on your side is not a return; it is a FIT Protection claim.

There is a third path for a change of mind, and it is where the fine print stops agreeing with itself. Within 90 days, if you dislike the color or want a different mount or lift, you can request a remake of the same product in the same size at the price you paid. The returns page ends that clause "plus an additional 10% off," and the guarantees page puts it as "plus give you an additional 10% off." The terms and conditions end the identical clause "minus 10% off." All three pages were live on September 15, 2026, and this review does not know which wording SelectBlinds will apply. The terms add that "Returns must be approved by us in writing," so ask Customer Care for the current wording in writing before you rely on it.

One more line is worth taking literally: the terms say SelectBlinds encourages customers "to try ordering one product to start before ordering for the rest of your windows," which is sound advice for any custom seller. For contrast, Blindster's published guarantee includes an actual refund path, capped at $500 per household in any 12-month period; that trade-off is in the Blindster review.

What does SelectBlinds' warranty cover?

The base is a free 3-year limited warranty on every residential purchase. It covers defects in materials and workmanship, plus internal working parts and mechanisms, "so long as the product is installed in accordance with the installation instructions." It runs to the original purchaser only and cannot be transferred.

The cost lines are specific. A flat $15 return shipping charge is your only expense on a covered claim. After three years there is a $5 charge for parts, while fabric and slats become "wearable items" that are no longer covered. On vertical blinds, a replacement track over 90 inches wide carries an $85 oversize shipping fee, which includes the $15.

Two paid tiers extend that: a 5-Year Limited Warranty with the same coverage for two more years, and a 5-Year Unlimited Warranty that "covers virtually everything" for five years. The upcharge is priced per product: on the day of reading, the Cordless Light Filtering Cellular page listed the upgrades at +$4.87 and +$9.75, the Premier Single Cellular page at +$12.62 and +$25.24, and a 2-inch cordless faux-wood page at +$3.19 and +$6.39.

Three years is the short end of the category. Levolor's limited lifetime warranty runs 10 years and Bali's runs for as long as the original purchaser owns the product; Blindster's base term is one year. SelectBlinds sells LEVOLOR lines in its own catalog, and the pages read for this review do not say whether those carry SelectBlinds' 3-year term or Levolor's own, so ask before you buy one.

Essential vs Classic vs Premier vs Signature: what SelectBlinds' tier names mean

Shoppers search these names as if they were a good-better-best ladder, and on the live site they are not. They are product-family names, several of them attached to different manufacturers: SelectBlinds' own product search returns a vendor field on each listing, and the cellular lines read HT Window Fashions, Custom Brands Group, and LEVOLOR, while the woven-wood lines read Phase II.

Here is what the live cellular pages showed, using the collection's stated "Price for: 24 x 36 inches" regular prices:

Regular prices as displayed on the cellular collection and product pages on September 15, 2026, at the collection's default 24-by-36-inch size, before any sale banner or cart promotion.

"Essential" does not appear on the cellular collection at all; on the live site it is a woven-wood line ("Essential Cordless Woven Wood Shades"), alongside "Classic" and "Natural" woven woods from the same vendor. "Signature" appears on a light-filtering roller shade and a cordless light-filtering cellular shade. "Premier" on cellular means the 3/4-inch single-cell light-filtering shade. If you remember an older naming scheme, it has changed; buy by the specification on the product page (cell size, opacity, lift, minimum depth), not by the adjective. The Premier light-filtering cellular page shows how the configurator exposes those specs, and the broader SelectBlinds window shades catalog uses the same family-name convention across roller, roman, solar, and zebra lines.

What do SelectBlinds' blinds and shades cost per window?

Start with what the "regular price" is not. SelectBlinds' terms define the reference number as a Manufacturer's Suggested Retail Price and then say: "The MSRP may not be the prevailing market price or regular retail price, and products may not have been sold or offered by us at the MSRP." On a Modern Textured light-filtering roller at the default 24 by 36 inches, the product page showed a sale price of $80.50 against a regular price of $160.99; the sale number is the one to compare against another seller's plain sticker.

Judge SelectBlinds by the post-discount per-window number on your actual sizes. Three levers move it. Opacity: on the base cellular line, blackout listed at $98.99 against $60.99 for light-filtering at 24 by 36. Lift: on the Premier page, continuous cord loop added $36.54, cordless top-down/bottom-up $48.72, a motorized wand $76.13, and app-driven Automation $108.90, all at the default size. Size: pricing is continuous, so a wide shade is priced to its dimensions, not to a "large" band.

Two practical rules follow. First, order free samples before you price anything, because "light filtering" spans a wide range of opacity and a swatch against your own glass is the only way to know which line you are comparing; the free-sample strategy covers how. Second, if you are pricing slat blinds rather than shades, the SelectBlinds window blinds catalog prices the same way, and the real-wood versus faux-wood decision is covered in wood vs faux-wood blinds.

One safety note in SelectBlinds' own words, from the lift selector: "Corded lifts with accessible cords pose a strangulation hazard to young children and pets." What the federal rules require is in blind cord safety rules explained.

What are the honest cons?

The regular price is a fiction the terms admit to. You do the per-window math yourself, every time, against another seller's plain price.

FIT Protection is narrower than the banner suggests. One remake per product, four per household for life, a 2-inch tolerance, shipping charged on the remake, a possible price difference, photo proof, a phone call to claim, and no cash refund.

The base warranty is three years, and the fabric falls out of it after that. Matching Levolor's or Bali's longevity means paying for the 5-year tiers, and only the unlimited tier covers accidents.

The policy pages disagree with each other. "Plus" versus "minus" 10 percent on the change-of-mind remake, and fifteen versus thirty free samples. A seller whose terms contradict its own returns page is a seller you get in writing.

Production time varies by maker, from 2-3 business days on one cellular line to 5-7 on a roller line. Check your product page, not the collection badge.

The change window is four hours, and zero on expedited orders. Once production starts, a typo in the width is a FIT claim, not a correction.

Who should buy from SelectBlinds, and who should pass?

Buy here if you are measuring your own windows for the first time and want a written measuring net, you will order swatches before you commit, you are comfortable doing the post-promo price math, and you want one catalog that spans cellular, roller, roman, faux-wood, and motorized lines. The 90-day FIT window and the factory-applied deductions make it a low-anxiety default for a single room, and for a whole floor if you stay under the four-remake household cap.

Pass if you need a true money-back return (no custom seller offers one; Blindster's capped refund is the closest thing), you want a limited-lifetime warranty bundled at no cost, you are ordering for a business, trade, or resale account or placing a bulk order of 25 or more units (FIT excludes both), or perpetual-sale pricing wears you down. Blinds.com's phone design consultants are the better fit if you want a human to walk your measurements first; that comparison is in the Blinds.com review.

Verdict

SelectBlinds is a reasonable place to buy made-to-size blinds provided you treat the measurement as the risk and the remake policy as the insurance — the FIT Protection guarantee that covers a mis-measure is worth more to a first-time buyer than any discount code on the banner.

SelectBlinds grades well on the two things this site weighs most, fit confidence and spec honesty. The measuring instructions are public and specific, the factory takes the inside-mount deduction and says so, and FIT Protection is a written guarantee with real caps rather than a slogan. The catch is the pricing theater and the fine print that argues with itself: treat the regular price as noise, get the change-of-mind remake terms in writing, and confirm the current policy text on the day you order. Do that, sample first, follow SelectBlinds' own measuring page to the letter, and this is one of the safer ways to buy custom shades online.

Sources and further reading

Everything above is read from published pages rather than from hands-on testing. Verify the current wording before you order — window-covering policy text changes often, and the figures that matter to you are the ones live on the day you check out.

• SelectBlinds warranty and returns policy — the merchant's own terms, and the documents that decide what happens when a blind arrives wrong.
• Window Covering Safety Council — independent guidance on cordless and child-safe window coverings, including why corded products are being designed out of the category.
• U.S. Consumer Product Safety Commission — the federal regulator for window-covering cord safety and the place recalls are published.
• Attachments Energy Rating Council (AERC) — the independent rating body for the energy performance of window attachments; the reference point for any insulation claim made about cellular or honeycomb shades.